Reference

How We Handle Your Account Information

We collect what we need to run your account, process bKash and Nagad transfers, and answer support requests. This policy explains what data we keep, how long we store it, and who you contact to request changes or deletions.

Account dataWallet recordsSupport logsDevice infoContact details

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Contact Us About Privacy

If you have questions about how we handle your data, want to request a copy of your account records, or need to update your contact details, reach us through any of the three channels below. We respond to privacy requests within three business days and process deletions after verifying your identity.

Team online

Email Support

Send your privacy request or data question to our support inbox. Include your registered mobile number so we can verify your account and respond with the information you need.

Live Chat

Open live chat from the account menu and ask about data access, wallet record questions, or how to request deletion. Our team confirms your identity before sharing any account details.

Help Centre

Browse our privacy and account security articles in the help centre. You'll find step-by-step guides for updating contact details, disabling cookies, and requesting data exports.

How We Protect Your Information

We encrypt your login, wallet transfers, and support messages using SSL. Your password is hashed and never stored in plain text. We log access attempts to catch unusual activity and block unauthorized logins before they reach your balance. Data retention follows financial record-keeping requirements; once the retention period ends, we delete your records on request.

Data Collection We collect your mobile number, email, and payment wallet details when you register. We record deposit and withdrawal transactions to verify your balance and process cash-outs through bKash, Nagad, or Rocket.

Cookies and Tracking Essential cookies keep you logged in and remember your language preference. Analytics cookies help us see which games players open most. You can disable analytics cookies in your browser without affecting account access.

Account Security Your login requires a one-time PIN sent to your mobile. We hash your password with bcrypt and monitor login patterns to flag suspicious access. Wallet withdrawals trigger a verification SMS before we release funds.

Data Requests Request a copy of your account data by emailing support with your registered mobile number. We send a JSON export within three business days. To delete your account, contact us through live chat or email; we process deletions after verifying your identity.

Policy Scope and Jurisdiction

Nibaje Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This privacy policy applies to Nibaje account holders in regions where our service is available under local law. We collect your mobile number, email, and payment details when you open an account or make a bKash, Nagad, or Rocket deposit. We use this information to verify

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withdrawals, answer support requests, and keep your wallet secure. We do not sell your data to third parties. We share only what is required to process payments through your chosen wallet provider or bank transfer. We retain account records for the period required by financial compliance
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standards in jurisdictions where we operate, then delete them on request or when no longer needed. You may request a copy of your data or ask us to delete your account by contacting support through the channels listed below. Cookies help us keep you logged in
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and remember your language and currency preferences; you can disable non-essential cookies in your browser settings. Access to Nibaje depends on your local law and eligible regions; we do not operate in areas where online gaming is prohibited.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy Questions

We collect your mobile number, email, and payment wallet details when you register. We also record deposit and withdrawal transactions to verify your balance and process transfers through bKash, Nagad, or Rocket.

We retain transaction records for the period required by financial compliance standards in the jurisdictions where we operate. Once that period ends, we delete your data on request or when it is no longer needed.

Yes. Email support with your registered mobile number and we will send a JSON export of your account records within three business days. The export includes your profile, transaction history, and support logs.

We share only what is required to process payments through your chosen wallet provider or bank. We do not sell your data to advertisers or marketing platforms. Payment processors receive your wallet ID to complete transfers.

Contact support through live chat or email and request account deletion. We verify your identity by sending a one-time PIN to your registered mobile, then process the deletion and remove your records from our system.

Essential cookies keep you logged in and remember your language and currency preferences. Analytics cookies track which games players open most. You can disable analytics cookies in your browser settings without affecting your account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoNibaje Glossary AccountNibaje Login

How We Handle Your Account Information

Contact Us About Privacy

Email Support

Live Chat

Help Centre

How We Protect Your Information

Privacy Questions

01 What personal information does Nibaje collect?

02 How long does Nibaje keep my account data?

03 Can I request a copy of my data?

04 Does Nibaje share my information with third parties?

05 How do I delete my Nibaje account?

06 What cookies does Nibaje use?

Privacy Policy

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