Reference

How Legal Terms Work On Nibaje

sets out the account terms, data rules and payment conditions that apply once you open a wallet with us, and access always depends on your local law and eligible region.

Account TermsData HandlingRegion EligibilityPayment Conditions
Nibaje How Legal Terms Work On Nibaje
DATA HANDLING PRACTICES

Data, Security And Retention On Nibaje

We collect only what's needed to run your account: your registration details, device data for login checks, and the payment references tied to bKash, Nagad and Rocket transactions. That data sits behind account-level security checks, including confirmation steps when you log in from a new device or browser. We keep records for as long as your account stays active and for a reasonable period after, mainly to handle any late payment dispute or a terms query you raise later. You can ask us to look into or update what we hold by reaching support through your dashboard.

Data We Collect

We hold your registration details, login device data and the payment references from bKash, Nagad or Rocket transactions, kept only to run and verify your account.

Account Security Checks

New device or browser logins trigger a confirmation step tied to your registered mobile number, which limits access if someone else tries to open your wallet.

Retention Period

Account and payment records stay on file while your account is active and for a reasonable period after, mainly to resolve disputes or terms questions raised later.

Requesting Changes

To look into, correct or ask about the data linked to your account, contact support through your dashboard and reference your registered mobile number for a faster response.

REACH US ABOUT TERMS

Where To Ask About Legal Terms

Questions about account terms or how we handle a wallet dispute usually come up right after a deposit or a withdrawal request, so we've kept the contact paths short. Reach our support team through the channel listed inside your account dashboard, and reference your registered mobile number so we can pull up your account history without back-and-forth. If a query touches a payment made through bKash, Nagad or Rocket, keep your transaction reference handy — it speeds up the check on our side.

Account Support Chat Open the support chat from your account dashboard and describe the terms question directly; keep your registered mobile number ready so we can locate your wallet history fast.
Payment Query Desk For a bKash, Nagad or Rocket transaction tied to a terms question, send your transaction reference through the same dashboard channel so we can trace the payment step.
Email Follow-Up If your question needs a written record, ask support to continue by email; we log the terms clarification against your account for later reference.

Answers About Terms And Access

These are the questions we hear most often about account terms, eligibility and how your details are handled once you register with Nibaje. If your situation isn't covered below, our support channel inside your dashboard can walk through the specific terms clause that applies to you.

Where you can use Nibaje depends on the law and eligible regions where you live, so the account terms apply evenly to every registered wallet, though availability can still vary by area.

You need to meet the minimum age set by the law in your region before opening a wallet with us; the account terms only apply once that condition is met.

Send your transaction reference through the support channel in your dashboard, and we check the bKash, Nagad or Rocket record tied to your account before responding to the terms query.

Yes, contact support through your dashboard and reference your registered mobile number; we'll check the registration and payment details linked to your account and respond to your request.

No, when a term changes we note the update and the date it takes effect, so whether you log in from the app or browser, you see the same current version.

The full account terms sit inside your dashboard before you make a first bKash, Nagad or Rocket deposit, so you can check what applies before any money moves.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.